The coronavirus outbreak
The coronavirus (Covid-19) outbreak is an unprecedented event in modern history. Although it’s transformed all of our daily lives and routines, we’re still open for business and ready to help.
Frequently Asked Questions
Q: Are you currently open for business?
Yes. 99% of our business is conducted online, so you can contact us at any time.
Q: What is the best way to contact you?
Q: Are you accepting new work?
Yes. We typically build websites one at a time, so there may be a short wait before we get started. Every project is unique, so please get in touch to discuss.
Q: What happens if we have to meet in person?
There is rarely a reason to meet face-to-face. Just about everything — including secure document sharing — can be conducted online, through email, or a phone call.
Q: Can we have a Zoom call?
Sorry, no. Most of our clients have found that staring into a webcam is stressful and tiring, so we no longer do videoconference meetings. It turns out most folks just want to talk, and not deal with one more layer of flaky technology. We couldn’t agree more. No more Zoom calls.
Q: If I have a project in progress, will there be any delays?
Nope. But please stay flexible, anything can happen.
Q: If I have a website service plan, will anything change?
Probably not. We’ve already been in touch with all of our clients regarding the need to post a conspicuous “alert box” with a link to a “business status” page. If you’re a new client, this functionality will be included in your development process.
(At this time, most of our clients have opted to remove any status alert boxes, and conspicuous Covid-19 links have been moved to more discreet locations.)
Q: Will the pandemic affect how long it will take to build my website?
No, it shouldn’t. We’re used to working exclusively online and in relative seclusion. That’s normal for us. And, although there were some initial concerns, the internet infrastructure is still solid and seems to be holding up fine.
We can help
Building an online presence can be a scary and stressful process — especially now. We get that. Whether you’re looking for a new website, an ongoing maintenance plan, or just need some friendly advice, we’re here to help.
Page updated: Sat Jun 24, 2023 at 10:58:01 AM PDT