We’re still here.
The coronavirus (covid-19) outbreak is a novel event in modern history. It’s transformed all of our daily lives and routines, but we’re still open for business and ready to help.
Frequently Asked Questions
Are you currently open for business?
Yes. 99% of our business is conducted online, so you can contact us at any time.
What is the best way to contact you?
- Email: help@ernberck.com
- Online: Contact form
Are you accepting new work?
Yes. We typically build websites one at a time, so there may be a short wait before we get started. Every project is unique, so please get in touch to discuss.
What happens if we have to meet in person?
There is rarely a reason to meet face-to-face. Just about everything — including secure document sharing — can be conducted online, through email, or a phone call.
If I have a website project in progress, will there be any delays or changes?
Nope. But please stay flexible, anything can happen.
If I have a website Service Plan, will anything change?
Most likely. We’ve already been in touch with all of our clients regarding the need to post a conspicuous “alert box” with link to a “business status” page. If you’re a new client, this functionality will be included in your development process.
Will the current situation affect how long it will take to build my website?
No, it shouldn’t. We’re used to working exclusively online and in relative seclusion. It’s normal for us. And, although there were some initial concerns, the internet infrastructure is still solid and seems to be holding up fine.
We can help
Building an online presence can be a scary and stressful process — especially now. We get that. Whether you’re looking for a new website, an ongoing maintenance plan, or just need some digital marketing advice, we’re here to help.
Resources
- The Coronavirus Outbreak (The New York Times: Free access)
