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Ern Berck Digital

Web design in Chico, California

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Website design framework

Build an online marketing machine

To leverage all the web has to offer, you need to build a lead-generating business tool — Not just a website, but a marketing machine.


To build an effective online presence, you first need to recognize and define six elements that work together to meet your business goals:

  1. Purpose
  2. Content
  3. Design
  4. Technology
  5. Marketing
  6. Resources

These elements will:

  • Establish your position in the marketplace
  • Help you find and engage qualified customers
  • Make it easier for customers to do business with you

There’s also a frequently forgotten — but critical — seventh element that we’ll examine.

01 Purpose

Why do you want a website?

What do you want it to do? How do you expect it to work? What are your business goals? How will your website help achieve these goals? Who are your customers? Why would they want to do business with you?

Describe
  • Who
  • What
  • Where
  • Why
  • When
  • How

02 Content

What kinds of content will you need to fulfill your purpose?

Explain your business and services in easy-to-understand terms. This sounds much simpler than it is. Not only does your copy need to be unique, relevant, and helpful — It needs to be discoverable and sharable. What kind of content do you need to meet your business goals? Do you need a blog or news section? What type of media will you be hosting: Text, images, audio, video?

Create
  • Pages
  • Posts
  • Archives
  • Taxonomies
  • Profiles
  • Sidebars
  • Tables
  • Galleries
  • Forms
  • Media

03 Design

What design will you need to hold your content?

The web is made of content, and design is what holds all that content in place. You not only want your website to look nice, you want it to be useful, usable, and easy to navigate. How will it be organized? What colors and typography would be most effective? How will visitors be able to interact with it?

Develop
  • Structure
  • Navigation
  • Presentation
  • Behavior
  • Branding
  • Typography
  • Color
  • Accessibility

04 Technology

What technology is required to serve and store your content?

A stunning design full of wonderful content won’t do you much good unless you have a way to deliver it quickly, reliably, and securely. Where are your customers? Are they local or global? What privacy laws do you need to comply with? Who will manage your website? What kind of access will they need? What maintenance tasks will they need to perform on a regular basis?

Select
  • System platform
  • Web hosting
  • Security
  • Scalability
  • Delivery network
  • Applications
  • Email processing
  • Form processing
  • Traffic analysis
  • External integrations

05 Marketing

How will you promote and advertise your website?

Okay. You built the perfect website and filled it with original and authoritative content. Unfortunately, nobody knows about it. Nobody can find it. Nobody cares. Now what? This is where marketing comes in. You’ll also need some sort of lead generation plan, an active social media presence, and some solid search engine optimization (SEO).

Promote
  • Organic search
  • Paid search
  • Local search
  • Sales funnels
  • Lead generation
  • Email marketing
  • Social media
  • Traditional advertising
  • SEO
  • CRM

06 Resources

How will you manage and pay for your website?

You’ll never accomplish tasks 1–5 unless you’ve got the people, time, skills and money. If you build a website you can’t manage or promote, you haven’t solved a problem — You’ve created one. Launching a website isn’t the end of this process, it’s just the beginning.

Manage
  • People
  • Skills
  • Money
  • Time
  • Support
  • Network

Strategy

How will you make all of this stuff work together?

If you really want to leverage all the web has to offer, you need to connect all of these elements together to form a lead-generating business tool — Not just a website, but a marketing machine.

To accomplish that you need to have a carefully considered seventh element — An online marketing strategy that will inform how these elements should be integrated to best suit your business goals.

Understandably, designers who build $1,000 websites don’t have the experience or inclination to provide this level of thinking. And experience rarely means programming skills. It means a broad understanding of the web and how people use it.

If you don’t currently have a marketing strategy — or the confidence to create one — a talented designer can help you. The best designers can even point out flaws in your thinking, and help prevent expensive marketing mistakes.

Build something that does something.

To be clear, just about anybody can build you a website. You could even do it yourself. But building an online profit center instead of a sinkhole is a different enterprise entirely. In terms of cost, $1,000 may get you an online brochure, $5,000 will get you closer to a business tool.

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Sir Tim Berners-Lee 2019
"The fight for the web is one of the most important causes of our time. Today, half of the world is online. It is more urgent than ever to ensure the other half are not left behind offline, and that everyone contributes to a web that drives equality, opportunity and creativity."

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